> For the complete documentation index, see [llms.txt](https://docs.apptiflo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.apptiflo.com/application-docs/purchase-orders/po-process-overview/customer-creates-po.md).

# Customer creates PO

{% hint style="warning" %} <mark style="color:green;">**Edit and View**</mark> Purchase Order access is required.&#x20;
{% endhint %}

### Step 1

Navigate to Dashboard, select <mark style="color:blue;">**Purchase Orders**</mark> on the Side Navigation Menu.

Click <mark style="color:blue;">**Add Purchase Order**</mark>.&#x20;

<figure><img src="/files/vt5gRrEuZYACKc7peHhE" alt=""><figcaption></figcaption></figure>

### Step 2 (Option 1) - Current Supplier

Choose a Supplier to start a Purchase Order.

<figure><img src="/files/97xntaUpCmGRhIkRFaKi" alt="" width="563"><figcaption></figcaption></figure>

### Step 2 (Option 2) - New Supplier

You can start a Purchase Order and add a new Supplier in one step.

<figure><img src="/files/DE3yeeTqYVFTt4gYSEkQ" alt="" width="563"><figcaption></figcaption></figure>

### Step 3

For this example, we will choose Current Supplier and click <mark style="color:blue;">**Save**</mark>.&#x20;

A new PO will be created and click <mark style="color:blue;">**Edit.**</mark>

<figure><img src="/files/Q0nBErjS6KL2gNErtAmy" alt=""><figcaption></figcaption></figure>

### Step 4

Update fields as needed.&#x20;

#### Section 1  - Primary Details

* Accept by Date - Supplier needs to accept PO by this date.
* Ship by Date - PO needs to ship by this date.
* Discount - Click Check to apply promo code.
* Main Contact - Select contact from Account.

<figure><img src="/files/mVVJzcfvX0AYjLrG09Ve" alt=""><figcaption></figcaption></figure>

#### Section 2 - Shipment Address

<figure><img src="/files/IUY7g6B2Lj8zWu2T9Nhs" alt=""><figcaption></figcaption></figure>

#### Section 3 - New Order Items

<figure><img src="/files/L7N9SUMILUsqsrDKu9Gx" alt=""><figcaption></figcaption></figure>

#### Section 3 (Option 1) - Add Listing Item

Click Listing Item under <mark style="color:blue;">**Add Item**</mark> dropdown. Choose a Listing item from the Supplier's Catalog and set order Qty.

{% hint style="info" %}
**Listing Item** option is not available if either your Supplier didn't assign a Catalog to your Account or your Supplier doesn't have any Products.
{% endhint %}

<figure><img src="/files/C3fzjESUrtZkiAEAkkcZ" alt="" width="563"><figcaption></figcaption></figure>

#### Section 3 (Option 2) - Add Custom Item

Click Custom Item under <mark style="color:blue;">**Add Item**</mark> dropdown. Create items that are not part of a Catalog. The Supplier will be able to update this item later.

<figure><img src="/files/SLeVwW6530pVsdiepcOX" alt="" width="563"><figcaption></figcaption></figure>

#### Section 3 - Order Items Details

<figure><img src="/files/5voq5IkneDFwdHjXiuJj" alt=""><figcaption></figcaption></figure>

#### Section 4 - Note

Add note as needed. Supplier can view and update this note during any Order status.&#x20;

<figure><img src="/files/ovlo2MDnwH6uO2ZBTtpu" alt="" width="563"><figcaption></figcaption></figure>

#### Section 5 - Terms

View Supplier's Terms and update your Terms as needed.

<figure><img src="/files/x2ugomYCo95NsLQt0Nm1" alt=""><figcaption></figcaption></figure>

### Step 5

Click **Save** or <mark style="color:blue;">**Submit**</mark> to initiate approval process. If budget approval is not required, this Purchase Order will be sent to the Supplier for acceptance.

<figure><img src="/files/gkPm4rjtJZoWDMGeoa7j" alt=""><figcaption></figcaption></figure>

If you choose to Submit for approval, confirm <mark style="color:green;">**Submit**</mark>.

<figure><img src="/files/8cs4WupkQWfUxbsDMfQX" alt="" width="375"><figcaption></figcaption></figure>
