How do I update a Pending Sales Order Item?
Edit and View Sales Order access is required.
Step 1
Within Sales Order Items, select Item Options and Edit

Option 1 - Update Current Item
Update Item with Quantity and Unit Price. The Listing Price is shown as reference.
Click Save.

Option 2 - Change to Another Listing
Click Change Listing.

Select new Listing and enter new Quantity and Unit Price.
Click Save.

Option 3 - Change to a Custom Item
Click Convert to Custom Item.

Enter new Item fields.
Apply Tax? - If Yes is selected, Item will be taxed.
Apply Discount? - If Yes is selected, Item total will be applied towards Discount minimum.
Click Save.

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