# How do I decline a Customer Request?

{% hint style="warning" %} <mark style="color:green;">**Edit and View**</mark> Customer access is required.
{% endhint %}

### **Step 1**&#x20;

Navigate to Dashboard. Only pending Customer Requests are shown.&#x20;

Click <mark style="color:red;">**Decline**</mark>.

<figure><img src="/files/xxIBJnFYaOXtvplwpUA9" alt=""><figcaption></figcaption></figure>

### Step 2

Confirm again.

<figure><img src="/files/xUBVKdxzvVUVjZPJ6Hbn" alt="" width="563"><figcaption></figcaption></figure>

A Customer will be not be created on your Account. The requesting Account will have a Supplier with a <mark style="color:red;">**Disconnected**</mark> status.


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