# How do I decline a Customer Request?

{% hint style="warning" %} <mark style="color:green;">**Edit and View**</mark> Customer access is required.
{% endhint %}

### **Step 1**&#x20;

Navigate to Dashboard. Only pending Customer Requests are shown.&#x20;

Click <mark style="color:red;">**Decline**</mark>.

<figure><img src="https://1302759847-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeoevrZ9bfNKGmkOY1NpC%2Fuploads%2F7E6JHIF6603FbyVI3KP8%2FScreen%20Shot%202024-12-06%20at%2012.46.07%20PM.png?alt=media&#x26;token=9be2f2a6-afba-494d-8ae8-d62a5fbc3f4d" alt=""><figcaption></figcaption></figure>

### Step 2

Confirm again.

<figure><img src="https://1302759847-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeoevrZ9bfNKGmkOY1NpC%2Fuploads%2Fqt3Z6Cc5jl0ILXTbZmte%2FScreen%20Shot%202024-12-06%20at%2012.51.27%20PM.png?alt=media&#x26;token=c7e21908-1657-47b8-b579-32b70f816960" alt="" width="563"><figcaption></figcaption></figure>

A Customer will be not be created on your Account. The requesting Account will have a Supplier with a <mark style="color:red;">**Disconnected**</mark> status.