> For the complete documentation index, see [llms.txt](https://docs.apptiflo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.apptiflo.com/application-docs/customers/how-do-i-accept-a-customer-request.md).

# How do I accept a Customer Request?

{% hint style="warning" %} <mark style="color:green;">**Edit and View**</mark> Customer access is required.
{% endhint %}

### **Step 1**&#x20;

Navigate to Dashboard. Only pending Customer Requests are shown.&#x20;

Click <mark style="color:green;">**Accept**</mark>.

<figure><img src="https://1302759847-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeoevrZ9bfNKGmkOY1NpC%2Fuploads%2F7E6JHIF6603FbyVI3KP8%2FScreen%20Shot%202024-12-06%20at%2012.46.07%20PM.png?alt=media&amp;token=9be2f2a6-afba-494d-8ae8-d62a5fbc3f4d" alt=""><figcaption></figcaption></figure>

A Customer will be created with <mark style="color:green;">**Connected**</mark> status. Account details are now linked between the Customer and your Account.

<figure><img src="https://1302759847-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeoevrZ9bfNKGmkOY1NpC%2Fuploads%2FPcegocg3WunBvLEf0Uyo%2FScreen%20Shot%202024-12-06%20at%2012.56.05%20PM.png?alt=media&amp;token=073ca7cf-3190-4545-91e1-0b6795eeaf7c" alt=""><figcaption></figcaption></figure>