> For the complete documentation index, see [llms.txt](https://docs.apptiflo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.apptiflo.com/application-docs/sales-orders/how-do-i-update-a-pending-sales-order.md).

# How do I update a Pending Sales Order?

{% hint style="warning" %} <mark style="color:green;">**Edit and View**</mark> Sales Order access is required.&#x20;
{% endhint %}

### Step 1

Navigate to Dashboard, select <mark style="color:blue;">**Sales Orders**</mark> on the Side Navigation Menu.

Click <mark style="color:blue;">**Edit**</mark>.&#x20;

<figure><img src="/files/aB63RHrysSJK8fYflVjE" alt=""><figcaption></figcaption></figure>

### Step 2

Update fields as needed. All updates are not visible to the Customer until you <mark style="color:green;">**Accept**</mark> this Order.

#### Section 1  - Primary Details

* Accept by Date - Accept Sales Order by this date.
* Confirm Ship by Date - Confirm ship by date requested from Customer.
* Invoice Due Date - Expected Invoice due date.
* Tax Rate - Set tax rate, if applicable.
* Discount - Confirm applied discount, if applicable.
* Main Contact - Select contact from Account.

<figure><img src="/files/DpXKwK0djjGAoxO56Y6K" alt=""><figcaption></figcaption></figure>

#### Section 2 - Shipment Address

<figure><img src="/files/sbzfWi90l802PbygpO34" alt=""><figcaption></figcaption></figure>

#### Section 3 - Order Items

<figure><img src="/files/hHAVGrYTq5hHBpg4JaWA" alt=""><figcaption></figcaption></figure>

#### Section 3 (Option 1)- Add New Order Item

{% content-ref url="/pages/ArkiS9FsENHmHE11rKQC" %}
[How do I add a Pending Sales Order Item?](/application-docs/sales-orders/how-do-i-add-a-pending-sales-order-item.md)
{% endcontent-ref %}

#### Section 3 (Option 2) - Update Order Item

{% content-ref url="/pages/FNFf7yCzu1X6VFEtfEek" %}
[How do I update a Pending Sales Order Item?](/application-docs/sales-orders/how-do-i-update-a-pending-sales-order-item.md)
{% endcontent-ref %}

#### Section 3 (Option 3) - Delete Order Item

{% content-ref url="/pages/OBQ9072Ddyjtji2L4Vtf" %}
[How do I delete a Pending Sales Order Item?](/application-docs/sales-orders/how-do-i-delete-a-pending-sales-order-item.md)
{% endcontent-ref %}

#### Section 4 - Note

Add note as needed. Customer can also view and update this note during any Order status.&#x20;

<figure><img src="/files/ovlo2MDnwH6uO2ZBTtpu" alt="" width="563"><figcaption></figcaption></figure>

#### Section 5 - Terms

View Customer's Terms and update your Terms as needed.

<figure><img src="/files/pBlWbisUIDcsQQAXdPGS" alt=""><figcaption></figcaption></figure>

### Step 3

Click **Save,** <mark style="color:green;">**Accept**</mark>, or <mark style="color:red;">**Deny**</mark> to finalize. Saved updates will not be seen by the Customer until you <mark style="color:green;">**Accept**</mark>. An email notification will be sent to the Customer once you decide to <mark style="color:green;">**Accept**</mark> or <mark style="color:red;">**Deny**</mark> this order.&#x20;

<figure><img src="/files/pTEDRrT4K1yH6loQwOz3" alt=""><figcaption></figcaption></figure>

Once accepted, only the Supplier may continue to make updates to an Order. You will need to communicate with your Customer and update as needed.

<figure><img src="/files/vJE9xoiqsVJuC3pt4XVQ" alt="" width="563"><figcaption></figcaption></figure>

### Learn more about what the Customer's doing next:

{% content-ref url="/pages/oMwcnIgwLw3YSPJzGXVG" %}
[How do I confirm/retract an Accepted Purchase Order?](/application-docs/purchase-orders/how-do-i-confirm-retract-an-accepted-purchase-order.md)
{% endcontent-ref %}